Return / Exchange / Replacement Policy Returns on items can be made only within 15 days of shipment for refund, no exceptions. Special orders not listed on website are not returnable or refundable. Last Chance Sale items are not returnable or refundable. All refunds are for merchandise only. Shipping charges are non-refundable. For speedy exchanges, we recommend returning the items you would like to exchange and placing a new order for the correct items. If you would like to complete an even exchange without placing a new order you will be charged a reshipment fee not to exceed $5.95 for the first item and $0.25 for each additional item. For even exchanges please allow 2-3 weeks from the time you ship the items until you receive the new items. In the event a customer receives the wrong or defective merchandise a replacement will be issued to the customer at no cost. The original item(s) must be returned to our warehouse within 14 days to complete the transaction. If merchandise is not received back within 14 days, the customer's account will be placed on hold until either merchandise or payment is received.
All returns must be shipped to
47 Yost Place Capitol Heights, Md. 20743